This Privacy Policy explains how zp999 collects, uses, stores, and protects your personal information when you use our platform at zp999.bet. We are committed to handling your data with full transparency and in accordance with applicable data protection standards.
Six principles that define how zp999 treats your personal data. The full legal policy text follows below.
All personal data submitted to zp999 — including your CNIC details, financial information, and transaction history — is protected by 256-bit SSL encryption and stored on access-controlled servers with strict internal data handling protocols.
zp999 only collects data that is necessary to provide our services, verify your identity, process transactions in PKR, and comply with our regulatory obligations. We do not collect data for any undisclosed purpose.
You have the right to access, correct, port, and in certain circumstances request deletion of the personal data zp999 holds about you. These rights can be exercised at any time by contacting our support team via live chat or email.
zp999 does not sell, rent, or trade your personal information to third-party marketers. Data shared with third parties is limited to what is strictly necessary for payment processing, identity verification, and regulatory compliance.
We understand the sensitivities of Pakistani users around financial data. Your JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank details are used exclusively to process deposits and withdrawals on your behalf — never shared with other services.
zp999 retains personal data only for as long as it is required to deliver our services or to meet legal and regulatory obligations. Account data is retained for a minimum of five years after account closure in line with anti-money laundering requirements.
This Privacy Policy ("Policy") is issued by zp999 ("zp999", "we", "us", "our") and applies to all personal data collected from users ("you", "your") of the zp999 platform accessible at zp999.bet, including any associated mobile applications, subdomains, and related services. This Policy should be read alongside our Terms & Conditions. By registering for a zp999 account or continuing to use our platform, you acknowledge that you have read and understood this Policy.
1.1 zp999 takes its responsibilities regarding the privacy and security of your personal data very seriously. This Policy is designed to give you a clear and honest account of what data we collect, why we collect it, how we use it, and what rights you have in relation to it.
1.2 zp999 is an online betting and casino platform built specifically for Pakistani players. The services we provide include cricket betting, PSL and international match markets, live dealer casino games, slot games, and PKR-denominated account management with support for JazzCash, EasyPaisa, and major Pakistani bank transfers. All of these services involve the collection and processing of personal data to varying degrees, and this Policy covers all of them.
1.3 We encourage you to read this Policy carefully and in full. If you have any questions about how we handle your data, our support team is available 24/7 via live chat on the zp999 platform.
2.1 For the purposes of this Policy, zp999 is the data controller responsible for the personal data you provide when using our platform. As data controller, zp999 determines the purposes and means by which your personal data is processed.
2.2 zp999 operates under an international online gaming licence. Our regulatory framework requires us to maintain robust data protection and anti-money laundering controls, which necessarily involve the collection and retention of certain categories of personal data from all registered users.
2.3 If you wish to contact zp999 in its capacity as data controller — for example, to exercise your data rights or to raise a data protection concern — please use the contact details set out in Section 14 of this Policy.
3.1 zp999 collects personal data from you in the following ways: directly when you register an account or interact with our platform; automatically when you browse or use our services; and from third parties such as identity verification providers and payment processors.
3.2 Registration data: When you create a zp999 account, we collect your full name, date of birth, email address, mobile phone number, residential address, and a username and password of your choosing. This information is mandatory and cannot be omitted.
3.3 Identity verification (KYC) data: To comply with our licensing obligations and anti-money laundering requirements, zp999 may collect copies of your national identity card (CNIC), passport, driving licence, and proof of address documentation. Biometric data embedded in these documents may also be processed by our third-party KYC verification provider.
3.4 Financial data: When you make deposits or withdrawals on zp999, we collect details of the payment method used, including mobile wallet identifiers (JazzCash, EasyPaisa, SadaPay), bank account numbers (HBL, UBL, Meezan Bank), and cryptocurrency wallet addresses (USDT TRC20). We do not store full card numbers or mobile banking PINs.
3.5 Transaction data: We maintain records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and account balance changes. This data is retained for regulatory compliance purposes.
3.6 Technical and usage data: We automatically collect data about your device and browsing behaviour on the zp999 platform, including your IP address, browser type and version, operating system, screen resolution, pages visited, session duration, and in-app navigation patterns.
3.7 Communications data: If you contact zp999 via live chat, email, or any other channel, we retain records of those communications, including the content of messages and the date and time of each interaction.
4.1 zp999 uses the personal data it collects for the following purposes:
4.2 zp999 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate lawful basis for doing so.
5.1 zp999 processes your personal data on the basis of one or more of the following legal grounds:
6.1 zp999 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances and only to the extent strictly necessary:
6.2 All third parties with whom zp999 shares personal data are contractually required to process that data in accordance with applicable data protection law and to implement appropriate technical and organisational security measures.
7.1 The zp999 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. A cookie is a small text file placed on your device by our platform when you visit or log in.
7.2 zp999 uses the following categories of cookies:
7.3 You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect the functionality of your zp999 login session and may prevent access to certain platform features.
8.1 zp999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
8.2 Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, zp999 will notify affected users and the relevant regulatory authority within the timeframes required by applicable law.
8.3 You are responsible for keeping your zp999 login credentials confidential and for logging out of your account when using shared or public devices. zp999 strongly recommends enabling 2FA on your account for additional protection.
9.1 zp999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our regulatory obligations. The following retention periods apply:
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an individual user.
10.1 Subject to applicable law and any overriding regulatory obligations, you have the following rights in relation to the personal data zp999 holds about you:
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of all personal data zp999 holds about you (a Subject Access Request). We will respond within 30 days. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data held in your zp999 account. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to overriding legal retention obligations. |
| Right to Restriction | You may request that zp999 temporarily suspend processing of your data while a dispute about its accuracy or lawfulness is resolved. |
| Right to Portability | You may request a machine-readable copy of the personal data you provided to zp999 so that it can be transferred to another service provider. |
| Right to Object | You may object to processing of your data where it is based on legitimate interests, including profiling for direct marketing purposes. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw that consent at any time via your account settings or by contacting support. |
10.2 To exercise any of the rights listed above, please contact the zp999 data protection team via live chat or at the email address set out in Section 14. We may need to verify your identity before processing your request to prevent unauthorised access to another user's data.
10.3 We will respond to all valid data rights requests within thirty (30) calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further two months, in which case we will notify you of the extension and the reasons for it.
11.1 The zp999 platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. Our registration process includes age verification steps, and our KYC procedures are designed to detect and prevent underage account creation.
11.2 If zp999 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the collected data to the extent permitted by our regulatory retention obligations, and return any deposited funds to the originating payment method where technically possible.
11.3 If you believe a minor has registered for a zp999 account, please report this to our support team immediately via live chat so that the matter can be investigated and resolved without delay.
12.1 As an internationally licensed online gaming operator, zp999 may transfer personal data to and process it in countries outside Pakistan. This may occur when data is processed by our KYC verification providers, gaming software partners, or regulatory bodies located in other jurisdictions.
12.2 Where such international transfers occur, zp999 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection obligations on the receiving party that are consistent with applicable data protection standards.
12.3 zp999 does not transfer personal data to countries or organisations that cannot demonstrate an adequate level of data protection. If you would like more information about the safeguards governing a specific international transfer, please contact our data protection team.
13.1 zp999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will always reflect the most recent revision.
13.2 Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will notify registered users via the email address associated with their zp999 account at least seven (7) days before the change takes effect.
13.3 Minor updates such as clarifications, grammatical corrections, or formatting changes may be made without prior notice. We encourage you to review this Policy periodically so that you remain informed about how zp999 protects your personal data.
13.4 Your continued use of the zp999 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not accept the updated Policy, you may close your account in accordance with the procedure described in our Terms & Conditions.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data zp999 holds about you, please contact our data protection team using the following details:
14.2 We take all privacy complaints seriously. Upon receipt of a formal data protection complaint, zp999 will acknowledge your complaint within three (3) business days and aim to provide a full response within thirty (30) calendar days. Where additional time is required, we will keep you informed of progress.
14.3 If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant supervisory authority or the dispute resolution body specified under our international gaming licence. Details of the applicable body are available upon request from our support team.
14.4 This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all prior versions of the zp999 privacy notice.
Now that you know how we protect your privacy, enjoy Pakistan's most trusted cricket betting and casino platform. PKR deposits, JazzCash & EasyPaisa supported. 21+ only. Play responsibly.
Login to zp999 Explore Casino